We offer a full refund within 30 days of your initial purchase for:

• Monthly and annual subscription plans
• One-time service purchases
• Custom development projects (if cancelled within 72 hours)
• Startup-in-a-Box packages (before work begins)

You are eligible for a full refund if:

• You are not satisfied with the quality of our services
• Our services do not meet your reasonable expectations
• You experience technical issues that we cannot resolve
• You accidentally purchased the wrong service or plan
• Our services are not compatible with your business needs

To request a refund, please follow these simple steps:

1. Contact our support team within 30 days of purchase
2. Provide your account email and order/subscription details
3. Briefly explain the reason for your refund request
4. We will process your request within 2-3 business days
5. Refunds are issued to your original payment method

Refund processing times vary by payment method:

• Credit/Debit Cards: 3-5 business days
• XRP Cryptocurrency: 1-2 business days
• Bank Transfers: 5-7 business days

Please note that processing times may vary depending on your financial institution.

For ongoing subscriptions:

• You can cancel your subscription at any time
• Cancellation takes effect at the end of your current billing period
• No refund is provided for partial billing periods after 30 days
• You retain access to premium features until the end of your paid period

For custom development and consulting services:

• Full refund available if cancelled within 72 hours of purchase
• Partial refunds may be available based on work completed
• Refund amount determined by project progress and deliverables
• Final deliverables and source code must be returned

The following items are not eligible for refunds:

• Custom work that has been completed and delivered
• Third-party service fees (domain registration, hosting, etc.)
• Services used extensively beyond reasonable trial usage
• Refund requests made after the 30-day period